i am facing some issues with Siebel 8.1.1 in IE 8 in windows 7 . we able to open the web client but the pop up,help ,pick applet, mvg etc not working . i tired couple of things still it is not working .
anyways i will post the solution once it is resolved ..
thanks and regards
Joseph thomas (Joju)
/************** Solution *********************/
Updated on 18 Dec 2010
Siebel Support for Internet Explorer 8 (IE8) [ID 796015.1]
Workaround or Resolution
Configuration The following configuration changes need to be made on the Siebel Application Server for each Siebel installation, so that it knows the capabilities of the IE8 browser. This configuration step is mandatory for all Siebel versions whenever IE8 is used in any environment, regardless of patch level:
1. Go to SiteMap (shortcut: control+shift+A)
2. Click on Adminstration > "Web Browser" > Browsers
3. Create a Browser with name : MSIE 8.0
4. For the browser add the following capabilites
o User-Agent -- Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0)
o Parent-- IE 8.0
o Accept-- image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/vnd.ms-powerpoint, application/vnd.ms-excel, application/msword, */*
o JumpTab > True
5. Create another browser with name: IE 8.0.
The capabilites for this will be the same as those displayed for the IE 6.0 browser; only the version will change to 8.0
6. Reload all Siebel Application servers
Wish u all the best
Workaround or Resolution
Configuration The following configuration changes need to be made on the Siebel Application Server for each Siebel installation, so that it knows the capabilities of the IE8 browser. This configuration step is mandatory for all Siebel versions whenever IE8 is used in any environment, regardless of patch level:
1. Go to SiteMap (shortcut: control+shift+A)
2. Click on Adminstration > "Web Browser" > Browsers
3. Create a Browser with name : MSIE 8.0
4. For the browser add the following capabilites
o User-Agent -- Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0)
o Parent-- IE 8.0
o Accept-- image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/vnd.ms-powerpoint, application/vnd.ms-excel, application/msword, */*
o JumpTab > True
5. Create another browser with name: IE 8.0.
The capabilites for this will be the same as those displayed for the IE 6.0 browser; only the version will change to 8.0
6. Reload all Siebel Application servers
Wish u all the best
Patched to 8.1.1.3 already?
ReplyDeleteSiebel Support for Internet Explorer 8 (IE8) [ID 796015.1]
ReplyDeleteWorkaround or Resolution
Configuration The following configuration changes need to be made on the Siebel Application Server for each Siebel installation, so that it knows the capabilities of the IE8 browser. This configuration step is mandatory for all Siebel versions whenever IE8 is used in any environment, regardless of patch level:
1. Go to SiteMap (shortcut: control+shift+A)
2. Click on Adminstration > "Web Browser" > Browsers
3. Create a Browser with name : MSIE 8.0
4. For the browser add the following capabilites
o User-Agent -- Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0)
o Parent-- IE 8.0
o Accept-- image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/vnd.ms-powerpoint, application/vnd.ms-excel, application/msword, */*
o JumpTab > True
5. Create another browser with name: IE 8.0.
The capabilites for this will be the same as those displayed for the IE 6.0 browser; only the version will change to 8.0
6. Reload all Siebel Application servers
i am going to do above steps . hope for the best .
Thanks and regards
Joseph thomas (Joju)
Same issue with Siebel 8.1.1, IE8 on Win XP.
ReplyDeleteDo post the solution if you find it. I believe it could be some of the patches which resolve it.
cheers..
For me, even the Sample shows the same symptoms!!
ReplyDeleteHow to configure IE8 on Win7 machine for Siebel 8.1 . I am getting, "Internet Explorer has stopped working" pop-up message when clicking submit after keyed-in user/password.
ReplyDeleteHey did u get any solution? Even I am facing the same issue..
ReplyDelete